Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Contact Information: Name, email address, phone number, and company name when you submit inquiries or place orders.
  • Business Information: GST number, shipping address, and billing details for order processing.
  • Usage Data: Information about how you interact with our website, including pages visited and products viewed.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders for vacuum pump parts
  • Respond to your inquiries and provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and product offerings
  • Comply with legal and tax requirements (GST invoicing)

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Shipping Partners: DHL, FedEx, and domestic couriers to deliver your orders
  • Payment Processors: To process transactions securely
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission.

5. Cookies

We use essential cookies to enable basic website functionality such as shopping cart features. We do not use tracking or advertising cookies.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

7. Contact Us

For any privacy-related questions or requests, please contact us at:

  • Email: innovations.sarovee@gmail.com
  • Phone: +91 93260 06007
  • Address: Ashoka Mall, LG11, Bund Garden Rd, Sangamvadi, Pune, Maharashtra 411001, India

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.